Communities and properties
Who We Serve

Independent Oversight for Today’s Communities & Properties.

We work nationally with boards, owners, and executive management teams who need a neutral authority focused on performance, accountability, and clarity.

Condominium Associations
Homeowners Associations (HOAs)
Multifamily & Apartment Communities
Commercial Properties
Property Management Companies

Whether you represent a board or an executive management team, TrustPoint serves as a neutral authority dedicated to uncovering the truth behind performance.

The TrustPoint Difference
We are not a management company. We do not replace your current firm — we evaluate, diagnose, and correct the gaps between governance and execution.
Independent oversight
Independent oversight

Truly neutral, third-party perspective with no stake in management contracts.

Audits
Unbiased audits

Financial and operational reviews grounded in data, not politics.

Mediation
Executive mediation

Executive-level mediation between boards and management teams.

Experience
12+ years experience

Hands-on expertise in residential, commercial, HOA, and multifamily operations.

National reach
National reach

National scope with boutique-level discretion, responsiveness, and service.

Core Services

TrustPoint Strategic Solutions specializes in independent audits, operational oversight, and executive mediation for residential, commercial, condominium, HOA, and multifamily properties.

Operational Audits • Financial & Budget Reviews • Board & Property Management Mediation • Management & Staff Performance Analysis • Vendor & Contract Audits • Property Management Interview & Selection Advisory

View Full Service Offerings
Operational Audits
Operational Audits
Operational Audits

Complete evaluation of on-site operations, workflow efficiency, compliance procedures, communication systems, and risk exposure.

ScopeOperations
FocusRisk & Compliance
FormatOn-site / Virtual
Discuss an Audit
Financial & Budget Reviews
Financial
Financial & Budget Reviews

Detailed review of operating budgets, reserve funding, income and expense accuracy, financial statement transparency, and vendor spending efficiency.

FocusBudgets
TransparencyEnhanced
OutcomeClear Reporting
Review My Budget
Board & Property Management Mediation
Mediation
Board & Property Management Mediation

Conflict resolution, reset of expectations, strategic alignment sessions, and governance restructuring support when relationships are strained.

FocusAlignment
MethodNeutral
GoalHarmony
Request Mediation
Management & Staff Performance Analysis
Performance
Management & Staff Performance

Manager performance evaluations, workload distribution, training gap analysis, turnover risk assessment, and leadership effectiveness reviews.

FocusPeople
InsightLeadership
ResultStronger Teams
Assess Performance
Vendor & Contract Audits
Vendors
Vendor & Contract Audits

Contract compliance, pricing validation, scope of work verification, and renegotiation or termination advisory to protect your association’s interests.

ScopeContracts
BenefitFair Pricing
SupportRenegotiation
Review Contracts
Property Management Interview & Selection Advisory
Selection
Property Management Interview & Selection Advisory

Structured interview support and selection guidance to help boards evaluate management firms objectively, compare proposals, validate scope, and choose the right operating partner.

FocusDue Diligence
MethodStructured
OutcomeBetter Fit
Support Selection
Board Support

Board Education & Meetings

Practical support to ensure board members clearly understand their roles, responsibilities, and the topics discussed during meetings—so decisions are informed and productive.

Board Education & Meetings
Explanation & Preparation

Explanation, Clarification & Meeting Preparation

This service is designed to support board members by ensuring they fully understand their roles, responsibilities, and the topics discussed during board meetings. We explain complex governance, financial, and operational matters in clear, practical terms so board members can make informed decisions.

  • Education and guidance for board members on governance best practices
  • Clarification of agendas, reports, financials, and strategic topics
  • Preparation for board and committee meetings
  • Assistance in formulating the right questions and discussion points
  • Support during meetings to ensure productive, focused, and efficient discussions

The goal is to empower board members with knowledge, confidence, and clarity—leading to stronger governance and better decision-making.

Request Board Support Schedule a Discovery Call
About TrustPoint

Built on Experience. Defined by Integrity.

TrustPoint Strategic Solutions is a national consulting firm specializing in independent audits, operational oversight, and executive mediation for residential, commercial, condominium, HOA, and multifamily properties.

Founded by a property management executive with over 12 years of industry experience, TrustPoint was created to fill a critical gap in the market: a neutral authority dedicated solely to transparency, performance, and accountability.

Boards and management companies often find themselves in conflict — not due to lack of effort, but due to miscommunication, incomplete reporting, staffing challenges, and unclear expectations. TrustPoint exists to uncover the real issues, remove bias, and implement solutions that create measurable improvement.

Our Mission

To restore trust through truth, transparency through data, and performance through strategic execution.

Our Values

  • Integrity Above All
  • Transparency Without Compromise
  • Accountability at Every Level
  • Operational Excellence
  • Professional, Discreet Mediation
Request a Consultation Explore Our Process

5.0

Trusted Oversight
Founder’s Message

TrustPoint Strategic Solutions was created to solve what this industry struggles with most — the breakdown of trust between boards and management companies.

With over 12 years of experience in residential, commercial, and multifamily property operations, I have worked at every level of management. I have seen how misalignment, unclear financials, and poor communication cost communities money, stability, and confidence.

TrustPoint brings clarity where there is confusion and accountability where there is uncertainty.

— Founder, TrustPoint Strategic Solutions

Our Process

From confidential discovery
to ongoing oversight.

Every engagement follows a clear, structured path designed to uncover the truth, realign expectations, and support stable, high-performing communities.

  1. Confidential Discovery Call – Understanding objectives, risks, and concerns.
  2. Data & Document Collection – Financials, contracts, reports, and operational policies.
  3. Virtual or On-Site Evaluation – Interviews with boards, management, and staff.
  4. Independent Analysis – Unbiased audit of performance and governance.
  5. Executive Report & Strategy Presentation – Clear findings, risks, and actionable solutions.
  6. Ongoing Advisory Support (Optional) – Monthly or quarterly oversight and compliance monitoring.
Discovery & Data
Step 1–2
Discovery & Data Confidential discovery call followed by structured collection of financials, contracts, and reports. Start with a Discovery Call
Evaluation
Step 3
Virtual or On-Site Evaluation Interviews with boards, management, and staff, plus on-site observation where required. Plan an Evaluation
Analysis
Step 4
Independent Analysis Unbiased audit of performance, financial accuracy, governance alignment, and operational risk. Request an Independent Review
Executive Strategy
Step 5–6
Executive Strategy & Oversight Executive report and strategy presentation, with optional ongoing advisory and compliance monitoring. Explore Ongoing Advisory
Serving communities across Florida and the entire United States.
Engagement & Pricing

Tailored to property size, complexity, and geographic scope.

Final pricing is based on the size, complexity, and geographic scope of your community or portfolio. Every engagement begins with a complimentary discovery call.

Hourly Consulting

Ideal for targeted reviews, financial analysis, executive mediation, and short-term engagements.

  • Targeted operational or financial questions
  • Executive-level strategy calls
  • Short-term conflict resolution
Request Hourly Support
Popular Monthly Advisory Retainers

For boards and ownership groups that require ongoing oversight, monthly reporting, and continuous support.

  • Ongoing financial oversight
  • Monthly executive reporting
  • Continuous mediation and advisory support
Discuss Retainer Options
Comprehensive Property Audit Packages

Full-scope audits for communities that require a deep, independent review of every operational and financial layer.

  • Operations audit
  • Financial & reserve review
  • Staff & leadership analysis
  • Vendor & contract audit
  • Executive presentation & written strategy report
Request an Audit Proposal

A complimentary discovery call is always provided prior to any engagement.

Schedule a Complimentary Discovery Call
From Conflict to Clarity

Clarity is the foundation of every successful property.
Let’s uncover the truth behind performance.

Whether you are facing board dissatisfaction, financial concerns, management performance issues, contract disputes, or operational instability, TrustPoint provides private, professional, and discreet support.

Request a Consultation Schedule a Discovery Call
Contact TrustPoint

Private. Professional. Discreet.

Request a confidential consultation regarding:

  • Board dissatisfaction
  • Financial concerns or irregularities
  • Management performance issues
  • Contract disputes with vendors or managers
  • Operational instability or risk exposure

All inquiries are handled confidentially and will not be shared with management companies or vendors without your explicit consent.

Request a Confidential Consultation

For immediate assistance, please call or email. A simple contact form can be added here if desired.

Phone: (305) 440-7075

Email: info@trustpointstrategic.com

Please include your community name, location, and whether you are contacting us as a board member, owner, or management executive.

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